LEGAL INFORMATION

The information provided on this website is intended for general informational purposes. Although Super Agri Science takes reasonable care to keep the information accurate and up to date, we do not guarantee that all information will always be complete, current or free from errors.

Website content, product information and general guidance should not be regarded as a replacement for professional veterinary, agricultural or technical advice where such advice is required.

Super Agri Science may update, correct, replace or remove website content at any time without prior notice.

To the extent permitted by law, Super Agri Science will not be liable for loss or damage arising from reliance on incorrect, incomplete or outdated website information, or from the inability to access or use the website.

Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve security and understand how visitors use the website.

You may adjust your browser settings to block or delete cookies. Certain website or online-store functions may not operate correctly when cookies are disabled.

Available delivery options and the applicable courier charge will be displayed during checkout. Delivery charges may be calculated according to the combined weight, destination and packaging requirements of the order.

Delivery dates and timeframes are estimates only. Delays may occur due to courier operations, weather, public holidays, remote delivery areas, stock availability or circumstances beyond our reasonable control.

Orders may be divided into more than one parcel where required by the courier, product weight or packaging limitations.

Customers must provide an accurate delivery address and ensure that someone is available to receive the order. Additional delivery costs arising from incorrect information, unsuccessful delivery attempts or requested address changes may be charged to the customer.

Please inspect the parcel when it is received and contact us as soon as reasonably possible if an item is missing, damaged or incorrect.

Please contact Super Agri Science before returning any product. Products should not be sent back without prior arrangement and return instructions from our team.

Requests relating to cancellations, returns, exchanges or refunds will be assessed according to the reason for the request, the condition of the product, the circumstances of the order and applicable law.

Where an incorrect, damaged or potentially defective product has been received, please provide the order number, a description of the issue and photographs where possible. We may also request product, batch, packaging or delivery information to investigate the matter.

Products that have been opened, used, incorrectly stored, altered or damaged after delivery may not qualify for return, except where a return or remedy is required by law.

Nothing in these terms is intended to exclude or limit any consumer right or remedy that cannot lawfully be excluded.

Products must be stored, handled and used according to the product label, supplied directions, registration information and intended purpose.

Customers are responsible for selecting products appropriate to their circumstances and for following all applicable dosage, handling, storage, safety, withdrawal-period and species instructions.

Product performance may be affected by factors outside the control of Super Agri Science, including storage, water quality, feed, disease pressure, environmental conditions, management practices and incorrect application.

Where a disease, welfare, safety or treatment concern exists, customers should obtain advice from an appropriately qualified veterinarian or professional adviser.